Free shipping on every order, shipped within the United States · Questions? info@forumimports.com

Shipping Policy

Last updated: July 2026

Where We Ship

Forum Imports Home currently ships to all 50 United States and U.S. territories. We do not ship internationally at this time.

Shipping Cost

Shipping is free on every order, regardless of order value or destination within the United States.

Order Processing Time

Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Estimated Delivery Times

  • Standard shipping: 3–7 business days after dispatch
  • Remote addresses may require additional 1–2 business days

These are estimated timeframes. Actual delivery may vary due to carrier conditions, weather, or peak periods.

Tracking Your Order

You will receive a shipping confirmation email with a tracking number once your order has been dispatched. You can track your package through the carrier's website.

Address Changes

If you need to change your shipping address after placing an order, contact us at info@forumimports.com as soon as possible. We can update the address only before the order has shipped.

Damaged Shipments

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund. Do not discard the original packaging until the claim is resolved.

Missing Packages

If your tracking shows delivered but you cannot locate the package, check with household members and neighbors first, then contact us. We will work with the carrier to locate the package or send a replacement.

Large or Fragile Items

Ceramic and glass items are packed with protective materials to ensure safe transit. Some larger platters and tureens may require additional handling time for secure packaging.

Contact

Questions about shipping? Email info@forumimports.com or call +1 (951) 597-3879.